Itil® 4 Foundation Pocket Handbook: The Ultimate Revision Guide To Get You Certified !! (English Edition)
Autor : Icertify Training
Geschlecht : Kindle-Shop, Kindle eBooks, Fremdsprachige eBooks,
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Dateigröße : 45.36 MB
Format : PDF, ePub
All the facts you need to pass your ITIL 4 Foundation examThis is the ultimate revision guide is meant to be used as a supplemental learning for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course and gives a clear and concise overview of the facts you need to pass the exam.This pocket guide has been designed as an introductory overview for anyone who has an interest in or a need to understand more about the objectives, content and coverage of ITIL. This guide describes the key principles of IT service management and provides a high-level overview of each of the corepublications and associated lifecycle phases within ITIL:■ ITIL Service Strategy■ ITIL Service Design■ ITIL Service Transition■ ITIL Service Operation■ ITIL Continual Service Improvement.ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services.